Tuesday, 28 September 2010

First Capital Connect Customers on Twitter

I wonder whether the bosses of train company First Capital Connect ever check Twitter.

They needn't leave those customer surveys on the seats like they sometimes do. They could just take a look and see what people think of them in less than 149 characters.

I should point out I don't use FCC, have no vendetta against them and haven't spent ages filtering search results by the way, the following is a genuine snapshot of Twitter though and they may feel free to use it in the AGM:

1. @jimmylemas
Hats off to first capital connect for their on-train toilet facilities. It was like having a slash in the Diana memorial fountain.

2. @StormingHeaven
First Capital Connect must be intimately aware of how unimaginably sh*t their trains are, and yet they still persist without any shame.

3. @HalleStar
That's it I officially hate first capital connect trains.

4. @erinwonderland
First Capital Connect. Why are you so sh*t? Why is it always my train that runs late?! Eurgh.

5. @MissSadiMarie
Glad the weather has picked up for the ride home, shame first capital connect have f**ked up the trains as per usual. Twats.

6. @prdsgn
F*** You First Capital Connect!!!

Guess how many seats are free on the First Capital Connect to London Kings Cross consisting of 8 carriages?

@ThisIsSammy you and First Capital Connect just need to shag and get it over with

First Capital Connect: Your customers are not all cold blooded reptiles that need constant 45C

Just a quick message for first capital connect: YOU F*** F***ING F****ERS OF COMPLETE F***NESS GIVE ME MY F****ING MONEY BACK YOU F***S

You see, First Capital Connect, the trouble with making people's trains late in 2010 is you're just giving them more time to Tweet.

1 comment:

  1. Great blog article, passengers deserve a voice. I commute daily into London Liverpool St on the National Express East Anglia (NXEA) Cambridge service - service is poor, trains clapped-out etc etc and I pay loadsamoney for the privilege. NXEA publicity is currently touting new cleaner faster longer air conditioned trains for Spring 2011, yes - BUT - only if you happen to be lucky enough to be flying into Stansted Airport. The rest of us using the intermediate stations on this line will have to continue living with the dirty cold 30 year old carriages - and even slower services to make way for the newer faster trains. Something is very wrong with the rail system, I think the companies forget who they are serving. I've recently set up a forum for London bound train travellers and commuters like us, where we can all share the pain! It's at: www.cattleclass.co.uk

    Feel free to come and join the community. Cheers.